Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment. Orders are typically delivered within 7 to 8 working days, and are shipped with online tracking facility.

There are no shipping/ handling fees for any order on apstag.in. Packages are amply sized and your items are well-protected. 

Returns

  1. Customers can exchange/ return their order within 15 days after an order has been delivered.
  2. All returned items must be in unused condition with all original tags and packaging intact.
  3. You can only apply for a Return/ Exchange from your apstag.in account. Login to your account and go the ‘Orders’ section. Go to your order, select the product, add a message for return with the reason, click Send. You will receive a confirmation email from us as well.
  4. As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. A maximum of Rs. 100 will be refunded to you for this return shipment. You can courier the product(s) to the address mentioned below: Wiwbee Creations CA302, Salarpuria Greenage, Hosur Road, Bommanahalli, Bengaluru - 560068
  5. Once we have received the products and our internal quality check has been carried out,the product amount will be credited back to your account.
  6. Defective products need not be sent back to us, unless confirmed by the Customer Care team. If you have received a defective product, send us images at help@apstag.in and we will get back to you.

There are no shipping/ handling fees for any order on apstag.in. Packages are amply sized and your items are well-protected. 

Cancellations

Orders can be cancelled before they are shipped from your account/order page. Once the order is shipped, orders cannot be cancelled. However, you can write to us and we will see how best to help you.